Service Request System

Purpose of the Service Request System

To support all the academic and administrative staff of İstanbul Kültür University and solve computer malfunctions in a faster and more effective way. To provide software and hardware support to the devices with an asset ID that are used by academic and administrative staff.

To login:   https://acadorion.iku.edu.tr/

User Guide  

Properties:

  1. You can report any computer malfunctions to the "Information Systems and Technology Department" from the web instead of via phone.
  2. Each reported malfunction is automatically given a record number by the system. Thus, every reported malfunction is queued.
  3. At any time, you can query the status of the malfunction from the Malfunction Inquiry Screens.
  4. ​You can also see who is handling the problem and the information about the solution from the Malfunction Inquiry Screens.